Who's Who

Environment Agency

The Environment Agency is the Governments lead advisor on environmental issues in England and Wales. Its primary aim is to protect and enhance the environment and make a contribution towards achieving sustainable development through the integrated management of air, land and water. The Agency's work includes tackling flooding and pollution incidents, managing water resources, reducing industry's impacts on the environment, cleaning up rivers, coastal waters and contaminated land, and improiving wildlife habitats.

It is split into 8 regions, 3 of which border the Severn Estuary – Midlands, Wales and South West England, with regional offices at Solihul, Cardiff and Exeter respectively.

Each Agency region is in turn divided into areas (generally based on river catchment boundaries) and each of these has an Area Office. These offices and relevant stretches of coastline are listed below:

Region Area Office Location Coastal Limits
Wales South East St Mellons, Cardiff Aberthaw to Chepstow
Midlands Western (Lower Severn) Tewkesbury Upper estuary, east of Chepstow and Avonmouth
South West North Wessex Bridgwater Avonmouth to Forland Point near Lynmouth.

All new enquiries should initially be directed to the External Relations / Corporate Services departments in the relevant Area Offices.

Contact Details
Cardiff Office
External Relations
Environment Agency Wales
Rivers House
St Mellons Business Park
St Mellons
Cardiff CF3 0EY

EMAIL – [email protected]
Tel – 029 20245196

Bridgwater Office
Corporate Services
Environment Agency
Rivers House
East Quay
Somerset TA6 4YS

EMAIL – [email protected]
Tel 01278 484785

Tewkesbury Office
External Relations
Environment Agency
Riversmeet House
Newtown Industrial Estate
Northway Lane
Gloucestershire GL20 8JG

EMAIL – [email protected]
Tel – 01684 864415

For Severn Bore timetables ring 08708 506506 or contact the Tewkesbury office.

If any difficulties are experienced in contacting appropriate Agency staff, contact Rhys Morgan, Severn Estuary Officer.
EMAIL – [email protected]
Tel – 029 20245200

For enquiries for all other areas in England and Wales, or as an alternative to the above, contact the Agency’s National Customer Contact Centre on 08708 506506.